Início A importância do controle de qualidade nos laboratórios de análises clínicas –...
norma PALC
A importância do controle de qualidade nos laboratórios de análises clínicas – uma revisão integrativa
Resumo:
Introduction: Modern clinical analysis laboratories are an important part of the health system, as laboratory results are responsible for up to 75% of the information needed to decide on drug treatment. Thus, this research, through a bibliographic review, sought to demonstrate the importance of implementing and maintaining quality control in a clinical analysis laboratory. Review: This is an integrative literature review. The collection of scientific data and the systematization of information come from scientific productions published from 2011 to 2021, in Portuguese, indexed in the database of the BVS, MEDLINE-PUBMED, LILACS and SCIELO. Discussion: The need to implement quality control and management standards in health care services has shown significant growth in recent years. The implementation of a quality control system can result in several benefits, such as reduced costs and waste, increased laboratory profits, increased laboratory competitiveness and the establishment of business confidence in the market. Final considerations: Although there is a technological transformation that has taken place in the laboratory environment, errors still happen. The main source of errors continues to come from human activities, which reinforces the need to implement quality controls in the different phases of laboratory analysis in order to reduce this interference, reducing costs arising from rework and, consequently, increasing the service credibility.
Keywords: quality control, PALC standard, laboratory quality.
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